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AI adoption and consultancy

AI is already changing how work gets done. The challenge is rolling it out safely, with the right tools, clear rules for staff, and workflows that actually stick.

Why us for AI

Because we already understand your systems, your people and how your business runs day to day, we can match the right AI tools to the right problems, and implement them securely.

Businesses that adopt AI early move faster, make better decisions, and free their teams from repetitive work.

  • Unlock insight from emails, documents and business data
  • Automate repeatable tasks and internal workflows
  • Improve speed and consistency across client-facing teams
  • Make better decisions with clearer, faster reporting

Real outcomes, not experiments that never land

We focus on practical wins that improve speed, quality and visibility across the business.

Faster drafting and triage

Drafting, summarising and triage for busy teams.

Clearer reporting

Insight pulled out of messy, scattered information.

Smarter internal search

Find answers across documents, email and knowledge bases.

Less admin

Automations that take repetitive work off people's plates.

Choose the right AI tools for your business

We help you pick the right platform for your stack, your data and your risk profile, then roll it out properly.

  • Microsoft Copilot (Microsoft 365)
  • Google Gemini (Workspace)
  • OpenAI ChatGPT
  • Claude
  • Slack AI workflows
  • Private or on-premises LLMs

AI, with the right guardrails

Most AI risk comes from unclear rules and uncontrolled use. We put sensible controls in place so your team can use AI safely.

  • AI policy and staff guidance
  • Data handling rules for sensitive information
  • Permissions and access controls aligned to your environment
  • Approved tools and approved workflows

Custom AI tools built around your data

Off-the-shelf AI is useful, but the real value often comes from connecting it to your own business knowledge.

  • Analyse emails on the fly, with triage, summaries and suggested replies
  • Connect to CRMs and databases for richer context
  • Pull knowledge from Notion, wikis, Atlassian and ticketing systems
  • Work across Microsoft 365, Google Workspace, Dropbox and more

Our approach

We keep it simple and structured.

  1. DiscoveryYour goals, workflows, data sources and risks.
  2. DesignTool selection, policy and a rollout plan.
  3. Build and deployIntegrations, staff training and iteration.

What our clients say

Read all our Google reviews
  • My business (Acorns and Oaks) started working with Office21 last year and we've been so impressed with the services we've received. Knowledgeable, personable and professional. Highly recommend.

    Maria R., Acorns and Oaks

  • Daniel stopped by the office to check on a few things, including the setup. He was very friendly and helpful, offering great support to colleagues who were dealing with IT issues.

    Kinga J.

  • What a great experience! I contacted Office 21 with an issue, and they were incredibly helpful. The support agent was patient, understood my problem perfectly, and provided a clear solution.

    Tatiana F.

Ready to adopt AI safely?

Tell us what you want AI to improve and we will come back with practical next steps.